Maintaining a strong, cohesive work environment isn’t always easy. The a2z team is gathered this week from all over the country to share lessons learned and best practices with one another and work to come together as even stronger team to serve our clients.
We work closely with each other, across team lines, every day. Professional services, IT, Marketing and Sales all work together in different ways. And we hope it shows to all of you.
I was so pleased last week, when a client mentioned working with her project manager (PM) was really a partnership. She said she was happy with her close alignment with her PM and how in sync they were. So on the heels of that conversation, I give you my top 5 considerations to making sure you are working as part of a team. Whether it’s within your own organization, with your vendors, or with your members.
- Have a goal. Sounds simple, but it’s not always a part of a team’s work.
- Pick someone great to work with. Culturally and stylistically you should mesh. But the ultimate rule is to select someone who is working with you toward achieving the same goals.
- Communicate well. Agree to shared definitions of goals and timelines. Being on the same page from the outset eliminates misunderstandings. Any successful team must be clear on communication norms and that boundaries are established in terms of tonality, turnaround times, meetings, etc. This is a big help in avoiding potential conflict.
- Make roles clear. Assigning tasks and roles to an invidual’s strengths can boost results. Knowing who is responsible for what task, what gets delegated, etc., keeps workflow manageble and the project on task.
- Stay flexible. We all know that the only constant is change. Be willing and able to accept that needs, roles and timelines may shift. Staying flexible to deal with unforeseen circumstances can prove to be a critical success factor. But if an item is on the critical path, there is not a lot of wiggle room. Have your “lines in the sand” up front. A missed round of feedback could throw off the delivery schedule.
What rules of advice would you share when working with or selecting people for a team?