It can be argued that, compared to prior decades, we are now “overcommunicators”. With the abundance of methods, it is so easy to get your point across. Or, is it? We’ve all been in that awkward situation where an email was taken completely out of context, had the wrong emotional flair, or sarcasm or humor did NOT convey.
Humans are, by default, multi-sensory learners. Some lean towards verbal; some towards visual but there is no faster and more concise way to get your point across than by appealing to all senses up front. Here are some technology products that help us communicate without leaving too much to assumption.
My ultimate favorite software product ever (don’t tell Rajiv). SnagIt has saved me countless hours of explanations just by the virtue of SHOWING the steps I took to perform an action, or an error message that needs attention. SnagIt also lets you take video of your screen while performing actions.
Join.me is a free screensharing tool powered by a more extensive program, LogMeIn. It can cut down troubleshooting or explanations that would otherwise take an hour, down to literally minutes.
You know those email threads – “Let’s meet Wednesday”; “No, I can’t do Wednesday, how about Tuesday?”; “I’m out of town until Tuesday evening, how’s Friday?” … Tungle (free) connects to your Outlook calendar and allows third parties to see when you are available. Don’t worry, they won’t see that you are at the doctor, they will just see that the time is unavailable on your schedule.
Trello is an excellent way to organize lists. The free product allows you to share lists with multiple people as well.